This insightful seminar will explore the transformative power of artificial intelligence in the casino industry. This seminar will delve into how AI technologies are reshaping player engagement through personalized experiences, enhancing consistent communication strategies, capturing real time data, enhancing gifting strategies and inventory management, and driving incremental revenue generation. Industry experts will share real-world case studies demonstrating the successful implementation of AI-driven solutions, from predictive analytics to virtual assistants, that not only improve player retention and player trips but also optimize operational efficiency in casinos and hotel environments. Discover the future of gaming as we discuss the potential of AI to create a more immersive and profitable environment for both casinos and players alike. Don't miss this opportunity to learn how to leverage AI for your casino's success.

Moderator: Scott Nicholson, Senior Vice President of Strategic Partnerships, Imagine This

Michael Glauser, Founder and Managing Partner, ADEN (Advanced Direct Engagement Network)

Chris Marcello, Founding Partner, FirstPoint AI

As the gaming industry faces unprecedented technological, political, and demographic challenges, regulators are the public’s front-line troops. These appointed officials are charged with maintaining a focus on gaming integrity in the midst of dramatic change. Do they embrace new gaming verticals? Will their actions uphold or dilute the standards for licensure? How do they address the concerns of existing licensees as new applicants seek a seat at the gaming table? These are some of the questions that a panel of experienced regulators will address as their states – and other states – enter uncharted terrain. 

Moderator: Lucas R. Levenson, Partner, Cooper Levenson, Attorneys at Law

Everett Browning, Sr., Chair, Maryland Lottery and Gaming Control Commission

Mary Jo Flaherty, Interim Director, New Jersey Division of Gaming Enforcement

Kevin O’Toole, Executive Director, Pennsylvania Gaming Control Board

Kurt Steinkamp, Chief of Staff, Michigan Gaming Control Board

Alana Zimmer, Executive Director, Florida Gaming Control Commission

The lottery and casino industries have long been wary of each other’s impact on their own revenues, market share, and business models. Both have long operated in the same states, and both are now approaching similar digital frontiers and challenges. Does this new frontier create opportunities for cooperation? This panel will address how these industries are evolving in their approach to online offerings and to each other.

Moderator: James Carey, Executive Director, New Jersey Lottery

Daron Dorsey, President & CEO, Association of Gaming Equipment Manufacturers (AGEM)

Bill Lerner, Senior Managing Director & Co-Head of Americas Investment Banking, CBRE

Paul Sternburg, VP of Business Development at Allwyn, former Director of Massachusetts Lottery

Bishop Woosley, Principal, Woosley Gaming Advisors; former Director of the Office of the Arkansas Lottery

Determining the future of “prediction markets” is no longer a debate. It is a battle that is just beginning to heat up. In areas ranging from sports to politics, this concept is taking shape in board rooms, court rooms, and in statehouses. Even the federal government is a player in this revolution. Can the concept become an effective, regulated gaming vertical? What are the risks, as well as the opportunities? This panel will predict the future of predictions.

Moderator: Roger Gros, Editor-at-Large, Global Gaming Business Magazine (GGB)

Mike Dreitzer, Chairman, Nevada Gaming Control Board

Alex Kane, CEO, Sporttrade 

Jim Maloney, President & CEO, Sports Betting Alliance 

Eric Schippers, Sr. Vice President, Public Affairs & Government Relations, PENN Entertainment

Sponsored by Visit Atlantic City

From New England to Atlantic City, as well as Pennsylvania, Delaware and other locations, the entire East Coast gaming industry is focused on the emergence of three New York Downstate destination casinos. Which properties and locations will survive this coming gaming earthquake? Which will thrive? Which will feel the pain? This panel will examine the future of East Coast gaming, and suggest how states, communities, and operators should respond.

Moderator: Jacques Cornet, ICR

Dennis Drazin, Chairman and CEO, Monmouth Park 

Mark Giannantonio, President and CEO, Resorts Atlantic City

George Goldhoff, President, Hard Rock Hotel & Casino Atlantic City

Kevin Jones, Chief Strategy & Legal Officer, Gentings Americas 

ECGC Concludes